Privacy policy

Privacy Policy for Cartpop

Effective Date: 23 March 2026

At Cartpop, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, [WEBSITE URL].

1. Information We Collect

When you interact with our store, we collect certain information to provide you with the best possible service. This includes:

• Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

• Payment Information: We collect payment details to process your orders. Please note that we do not store your full credit card or UPI details on our servers; these are securely processed by our third-party payment gateways.

• Device Information: When you browse our site, we automatically collect information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the information we collect primarily to fulfill any orders placed through the site. Additionally, we use this information to:

• Process your payments and arrange for shipping.

• Provide you with order confirmations and shipping updates.

• Communicate with you regarding customer support inquiries.

• Screen our orders for potential risk or fraud.

• Send you marketing communications and promotional offers (only if you have opted in to receive them).

3. Cookies and Tracking Technologies

We use cookies (small data files placed on your device) to enhance your shopping experience. Cookies help us remember the items in your cart, understand how you interact with our website, and improve site navigation. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our store may not function properly without them.

4. Third-Party Services

To operate our store effectively, we share your information with trusted third parties, including:

• E-commerce Platforms: Our store is hosted on Shopify, which provides us with the online platform to sell our products to you.

• Payment Processors: We use secure payment gateways (such as Razorpay, PayU, Stripe) to process your transactions safely.

• Shipping Partners: We share your name, address, and phone number with our delivery partners (such as Delhivery, Blue Dart, India Post) to ensure your package reaches you.

• Analytics: We may use tools like Google Analytics to help us understand how our customers use the site.

5. Data Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Data transferred between your browser and our store is encrypted using Secure Socket Layer (SSL) technology. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Customer Rights

You have the right to control your personal data. At any time, you can:

• Request access to the personal information we hold about you.

• Ask us to correct, update, or delete your personal information.

• Opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails.

If you would like to exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

8. Contact Information

If you have any questions about this Privacy Policy, or if you would like to make a complaint, please contact us at:

• Email: cartpop.shop@gmail.com